Returns & Exchanges

At Genuine RAW, we stand by the quality of our craftsmanship and offer a 30-day return window for all unworn apparel in its original condition. If your purchase doesn't meet your expectations, we are committed to making the exchange or refund process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items in their original packaging with all tags attached, ensuring the garment is free from any signs of wear or wash.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Drop off your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.